RINI, J.; GATA, W.; PRASTYA, M.; SAESARIA, I.; AHMAD, H. F. B. Empirical Software Metrics Framework for Evaluating Operational Efficiency and Service Quality in Digital MSME Systems. International Journal of Informatics and Computation, [S. l.], v. 8, n. 2, p. 618–635, 2026. DOI: 10.35842/ijicom.v8i2.267. Disponível em: https://ijicom.respati.ac.id/index.php/ijicom/article/view/267. Acesso em: 21 jul. 2026.